Privacy Policy

Information Provided by You

Throughout your interaction with doublehappinessau.com, you may choose to share:

• Personal contact information (name, email address, phone number) through contact forms, newsletter registrations, or requests for details regarding Double Happiness and online gaming platforms.
• User-generated content such as reviews, comments or messages sent via our communication channels.
• Business enquiries submitted through our affiliate program application process.

Information Gathered During Your Visit

Our systems automatically record the following when you browse our site:

• Technical specifications - your device model, operating system, web browser identification and version number.
• Activity metrics - which pages you access, duration of visits, which links you interact with, how you arrived at our site and which pages you exit from.
• Connection details - your IP address and approximate geographic region (country or state).
• Tracking mechanisms - cookies and analogous technologies as detailed in the Cookies section below.

This information is collected through analytics platforms and helps us evaluate site usage patterns, enhance user experience, and assess operational performance. Australian players and residents benefit from the same data protections as all other visitors.

Your data is utilised for the following purposes:

• Website maintenance and enhancement - resolving technical issues, refining interface design, piloting new functionality.
• Performance measurement - analysing visitor interaction patterns, traffic flow and user engagement metrics.
• Correspondence and outreach - addressing your submitted questions, delivering opted-in newsletters and sharing updates about Double Happiness and gaming-related content.
• Regulatory adherence - satisfying statutory obligations and preventing fraudulent or prohibited activities.
• Promotional activities - serving personalised advertisements through partner ad networks based on your online activity.

We do not monetise your personal data by selling it to unaffiliated third parties for their promotional campaigns.

Our platform deploys cookies and equivalent tracking methods:

• Functional cookies - mandatory for core site operations (authentication, form processing, access control).
• Performance cookies - record visitor interactions via Google Analytics and comparable platforms to evaluate site effectiveness.
• Promotional cookies - facilitate retargeting campaigns and connections with social platforms (including Facebook Pixel).
• External cookies - implemented by advertising networks and data analysis vendors.

Browser settings allow you to manage cookie preferences. Restricting cookies may affect certain site features. Additional guidance is available at allaboutcookies.org.

Our platform contains references to outside websites, including online casinos (e.g., coincasino, SkyCrown, JustCasino) and harm-prevention organisations. We bear no responsibility for privacy standards maintained by external sites. Following an external link removes you from doublehappinessau.com and places you under that destination's privacy terms.

We strongly encourage you to review the privacy documentation of any online casino prior to account creation or financial transactions.

Your data is communicated exclusively to:

• Technical partners - web hosting companies, data analytics platforms (Google Analytics), communication service providers and transaction handlers who facilitate site operations. Contractual agreements mandate their data security obligations.
• Government and judicial bodies - when compelled by legal process, regulatory demand or defence of our interests.
• Commercial associates - restricted information may be transferred to track conversions or assess marketing effectiveness, always adhering to applicable privacy regulations.

Your information is not transferred to online casinos except when you independently register with them.

• Inquiry submissions and contact records - kept for 12 months following resolution, subsequently removed.
• Behavioural analytics - Google Analytics typically preserves this for 26 months.
• Mailing list members - maintained throughout subscription; removed upon cancellation request.
• Tracking files - deleted per their programmed expiration windows (ranging from 30 days to 24 months).

You may request immediate erasure of your information by reaching out through the Contact section below.

Under the Australian Privacy Principles (APPs) and equivalent regulatory frameworks, you possess the following protections:

• Inspection rights - obtain a full record of personal information held in our systems.
• Rectification rights - request correction of erroneous or incomplete data.
• Erasure rights - demand removal of your information (subject to applicable legal storage mandates).
• Marketing preferences - withdraw from promotional communications or restrict tracking technologies.
• Dispute resolution - submit a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe privacy standards have been violated.

To invoke any of these entitlements, please use the contact information provided below.

We deploy industry-standard technical and procedural safeguards to defend your information against unlawful access, modification or destruction. Nevertheless, internet-based data transmission cannot be rendered completely risk-free. Absolute protection cannot be assured.

Should you suspect unauthorised access to your data, notify us without delay.

This website is not designed for individuals below the age of 18. We do not intentionally gather information from underage users. Upon discovery of minor-provided data, we will remove it immediately.

This privacy policy may be revised periodically. Revisions will be published here with an updated modification timestamp. Ongoing use of our site signifies your acceptance of any amended provisions.

For inquiries regarding this privacy policy, to assert your privacy rights, or to report a privacy violation, please contact:

Email: contact@doublehappinessau.com

Postal address: Double Happiness AU Australia

Last Modified: May 2026